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Copier Management Program

In these tight economic times, we all need to do our part in making the best use of University resources, and Documents, Media & Mail (DMM) Copier Management Program offers many advantages.

DMM manages self-service copiers for University departments who prefer that a copy professional handle their office copier needs. From selecting the right copier and making arrangements for delivery and installation, to basic service calls and replenishment of supplies like toner and paper, DMM offers turnkey copier solutions that address diverse department needs, saving the departments both time and money.

Overview of program

• No leasing hassles. We deal directly with sales people. Charges are based on per copy use. Codes are assigned to each user. We provide a monthly statement listing your copy totals and recharges made to your UC Chartstring.
• We manage all copier maintenance issues, which eliminates frequent service calls and gets copiers back up and running.
• We supply toner and 30% and 100% post consumer content recycled paper. No need to order supplies.

Reduce or eliminate administrative time

• No need to generate a purchase order, since we'll be the ones leasing or buying the equipment.
• No need to review monthly bills from vendors for maintenance, lease payments and supplies. You only pay a per copy price.
• No need to track individual copies, since DMM is responsible for tracking copier usage on a monthly basis. A statement is provided monthly to the person in charge of each account. This statement includes the breakdown in usage by each UC Chartstring and the amount recharged to that account.
• No need to order supplies such as paper or toner. We supply plain paper, 3-hole paper, and all machine supplies.

Significantly reduce maintenance time

• Documents, Media & Mail Services is the key contact for all maintenance needs. No more rising service costs, burdensome maintenance agreements, or tracking down a technician for machine repairs.
• Major copier parts are stored by DMM. This eliminates the time needed to order parts and results in machines being serviced quicker. Additionally, by strategically partnering with key vendors who share the same sustainability values of the University, we are able to place multi-function equipment that use less energy and are environmentally friendly.

Convenience and ease of use

• Individual access codes for each account (tied to the department chartstring.) are set up on every machine, allowing for universal access for all users to all copiers in the program.
• All machines can be from the same manufacturer. This uniformity enables users the capability to easily operate each machine, which in turn eliminates the frustration and downtime of having to readjust to different machines.

We will be glad to assess your copier needs and help you set-up a self-service copier. To find out more about our Copier Management Program please contact:

• Lisa Gee, 415/502-4523 Lisa.Gee@ucsf.edu

When contacting to discuss a new copier, please have the following information available: dimensions of the space where the copier will be placed and approximate number of copies per month.

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